CONTACT US
Contact Us
Thank you for visiting Savilogoods.
If you need assistance with a product, order, payment, shipment, return, refund, exchange, or other customer service matter, please contact us using the information below.
Customer Support
Email: service@savilogoods.com
Phone: +86 17741157375
Our customer service team normally responds within 1–2 business days.
Response times may be longer during weekends, public holidays, major sales events, or periods of unusually high inquiry volume.
When Contacting Us About an Order
To help us locate your order and respond efficiently, please provide:
- Your full name
- Your order number
- The email address used to place the order
- A description of your question or issue
- Photos or videos where relevant, especially for damaged, defective, or incorrect products
Company Information
Brand: Savilogoods
Operated by:
Shenzhen Xinyuan Chengzhen Technology Co., Ltd.
Company Address:
Room 706, Shouchuang Business Building
No. 5 Longhua Square 3rd Road
Fukang Community, Longhua Street
Longhua District, Shenzhen, Guangdong
China
Phone: +86 17741157375
Email: service@savilogoods.com
Returns
Please contact us before sending any return.
Approved returns must follow the return instructions provided by our customer service team.
Our return address is:
Shenzhen Xinyuan Chengzhen Technology Co., Ltd.
Room 706, Shouchuang Business Building
No. 5 Longhua Square 3rd Road
Fukang Community, Longhua Street
Longhua District, Shenzhen, Guangdong
China
Please do not send products to the return address without first receiving return instructions from us.