PRIVACY POLICY
Privacy Policy
Last Updated: September 27, 2026
This Privacy Policy explains how Savilogoods, operated by Shenzhen Xinyuan Chengzhen Technology Co., Ltd., collects, uses, stores, and discloses personal information when you visit savilogoods.com, place an order, contact us, or otherwise interact with our services.
1. Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order information
- Transaction information
- Customer service communications
- Device information
- Browser information
- IP address
- Website usage information
- Cookie information
- Fraud prevention information
- Other information you voluntarily provide
2. Payment Information
Payment transactions may be processed by third-party payment service providers.
We generally do not require customers to provide full payment card details directly to our customer service team.
Payment processors may collect and process payment information according to their own privacy policies and legal obligations.
3. How We Use Personal Information
We may use personal information to:
- Process orders
- Process payments
- Provide shipping and delivery
- Communicate order status
- Provide customer support
- Handle returns
- Process refunds
- Process exchanges
- Prevent fraud
- Protect website security
- Maintain business records
- Improve website functionality
- Analyze website usage
- Comply with legal obligations
- Respond to lawful requests
- Send marketing communications where permitted
4. Cookies and Similar Technologies
We may use cookies and similar technologies for purposes including:
- Essential website functionality
- Shopping cart operation
- Authentication
- Remembering preferences
- Analytics
- Fraud prevention
- Website performance
- Advertising or marketing, where applicable
Available privacy or cookie controls may allow you to manage certain cookies.
5. How We Share Information
We may share personal information with service providers that assist us with business operations, including:
- Ecommerce platform providers
- Website hosting providers
- Payment processors
- Shipping and logistics providers
- Customer support providers
- Analytics providers
- Marketing providers
- Fraud prevention providers
- IT and security providers
- Professional advisers
We may also disclose information where reasonably necessary to:
- Comply with applicable law
- Respond to lawful government requests
- Enforce our rights
- Protect customers
- Prevent fraud
- Investigate security incidents
- Complete a merger, acquisition, restructuring, or similar business transaction
6. Sale or Sharing of Personal Information
Our data practices depend on the technologies and advertising services used on our website.
Where applicable law defines certain advertising or cross-context behavioral advertising activities as a "sale" or "sharing" of personal information, eligible consumers may have rights to opt out.
Available privacy controls will be provided where required by applicable law.
7. Data Retention
We retain personal information for as long as reasonably necessary for purposes including:
- Order fulfillment
- Customer service
- Returns
- Refunds
- Fraud prevention
- Tax records
- Accounting
- Dispute resolution
- Legal compliance
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Request access to personal information
- Request correction
- Request deletion
- Request information about data practices
- Obtain a copy of certain information
- Opt out of certain uses or disclosures
- Withdraw consent where processing relies on consent
Not all rights apply in every jurisdiction.
10. Privacy Requests
To submit a privacy request, contact:
Please include sufficient information for us to understand and process your request.
We may need to verify your identity before completing certain requests.
11. California Residents
California residents may have rights under applicable California privacy law.
Depending on whether applicable statutory requirements are met, eligible consumers may have rights concerning:
- Access
- Knowledge
- Correction
- Deletion
- Sale or sharing opt-out
- Certain sensitive information
- Non-discrimination for exercising privacy rights
Requests may be submitted to:
12. Children's Privacy
Our website is not intended for children under 13 years of age.
We do not knowingly seek to collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact:
13. International Data Processing
Because our business and service providers may operate internationally, personal information may be processed or stored in countries other than the country or state where you live.
We handle such information subject to applicable legal requirements.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party websites that we do not control.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be posted on this page together with a revised "Last Updated" date.
16. Contact Us
Savilogoods
Operated by Shenzhen Xinyuan Chengzhen Technology Co., Ltd.
Room 706, Shouchuang Business Building
No. 5 Longhua Square 3rd Road
Fukang Community, Longhua Street
Longhua District, Shenzhen, Guangdong
China
Email: service@savilogoods.com
Phone: +86 17741157375